Privacy Policy
Reno Green Landscaping respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, services, and communications.
Information We Collect
We may collect the following types of information when you contact us, request services, or use our website:
- Name
- Company name
- Email address
- Phone number
- Property address
- Service details and preferences
- Any other information you choose to provide to us
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries and requests for estimates or services
- To schedule, perform, and manage landscaping and related services
- To communicate with you regarding job status, service updates, scheduling, billing, and customer support
- For daily operational communication with our customers
- To improve our services and customer experience
- To comply with legal and regulatory requirements
We do not use your information for purposes unrelated to providing and supporting our services.
Communications and Text Messaging
Reno Green Landscaping may communicate with you by phone, email, or text message regarding your inquiries, estimates, scheduling, service updates, job status, and customer support.
By providing your phone number to Reno Green Landscaping, whether through our website, service agreements, or direct communication with our team, you consent to receive text messages related to your services and interactions with us. Message frequency will vary depending on your level of engagement and services requested. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us:
How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Access to personal data is limited to authorized personnel who need the information to perform their job duties.
While no method of transmission over the internet or electronic storage is completely secure, we strive to use commercially acceptable means to protect your personal information.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties for marketing or promotional purposes.
- With trusted service providers who assist us in operating our business and servicing customers, under confidentiality agreements
- When required by law, legal process, or governmental request
- To protect the rights, safety, or property of Reno Green Landscaping, our customers, or others
We may share your information only in the following circumstances:
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
We are committed to protecting your privacy. Mobile information, including phone numbers collected via SMS registration, will not be shared with third parties for marketing or promotional purposes.
We share personal information only with the service providers that run this website and help us respond to you: Netlify (website hosting and form handling), Google (website analytics and ad measurement) and our email provider. They may use it only to provide those services to us. We may also share information when required by law. Mobile phone numbers and SMS opt-in data are not shared with third parties for marketing or promotional purposes.
Your Rights and Choices
You may:
- Request access to or correction of your personal information
- Request deletion of your personal information, subject to legal and operational requirements
- Opt out of receiving communications from us as described above
To make any of these requests, please contact us using the information below.
Contact Information
If you have any questions about this Privacy Policy, our data practices, or wish to make a request regarding your personal information, please contact us: